Delivery Principles

Our Delivery Principles define how we structure work, organise teams, and continuously deliver value. They bring consistency and clarity to how we operate at nisien.ai, while empowering squads the flexibility to adapt to what they’re building.

We take a small a agile approach, focused on principles rather than process. Instead of following fixed frameworks like Scrum or Kanban, we’ve shaped our way of working to suit us. It’s influenced by Shape Up and the Spotify model, balancing autonomy, alignment, and fast, reliable delivery.

This section introduces the key concepts that guide how we work:

• Outcomes: the problems we're solving, not just the features we're shipping
• Continuous Delivery: shipping small, safe, frequent changes to production
• Vertical Slices: thin, end-to-end increments that deliver user value quickly
• Cycles: fixed timeframes that help us prioritise, stay focused, and reflect
• Chapters: craft-focused groups that maintain technical standards and share knowledge
• Squads: short-lived, cross-functional teams formed around specific Outcomes

These principles help us move fast, stay aligned, and give squads the structure and flexibility to deliver meaningful work.